Managed IT Services You Can Trust
For 25 years, ITWise365 has been providing IT solutions.
“Helping the smaller business to understand and improve the utilisation of their
information technology systems”
About
Who Are We
ITWise365 is based in Weston-super-Mare, North Somerset providing professional IT services & support to business clients.
These clients served represent a diverse range of industries and business sectors, with the majority located in Somerset, Bristol, Gloucestershire, Wiltshire, or South Wales. Though the progress made in remote working and support solutions has eliminated the obstacle of distance.
Our team is equipped with up-to-date knowledge and expertise in the current product and market trends. With this, we are able to offer a personalized and helpful service to our clients. We take pride in our ability to understand and cater to the specific needs of each individual client, offering tailored solutions that are tailored to their unique situation. Our goal is to provide excellent customer service that exceeds expectations and builds long-lasting relationships with our clients.
Services
What We Do
Cloud Services
In the past, only large enterprises used these services. However, changes in the past decade or so have made it possible for smaller entities to take advantage of them, resulting in cost savings and increased flexibility. We can demonstrate the benefits and show you how to leverage Cloud services such as software-as-a-service (SaaS), data collaboration, cloud/web servers, secure data backup/archiving and more.
Data Recovery & Backup
Data is an essential business asset (second only to employees!), and it should be handled with great care. We can assist you in creating and implementing effective data security and disaster recovery policies, which may involve using a 3-2-1 backup methodology or utilizing online/off-site storage. We offer guidance, recommendations, and support for all aspects of data management, from backup and recovery to access restrictions, tailored to your specific needs.
Cyber Security
The significance of safeguarding against potential cyber attacks has increased as an increasing amount of business and personal data is being stored and/or processed online. From restricting account, thereby data access using multi-factor authentication (2FA/MFA) procedures to firewall network protection to data/email encryption, to mitigating potential data/operating loss with effective data protection solutions we can advise, recommend and support.
Network Infrastructure
Whether you need assistance with your in-house LAN infrastructure (including UTP CAT5/6 cabling, switches, and wireless technologies) or external connections (WAN), we've got you covered. We can provide and support external connectivity using various major providers such as BT, Virgin Media, and City Fibre, including ADSL, fibre (FTTC or FTTP), and lease-line circuits.
IT Hardware Support
Although IT hardware today is more dependable than ever, issues can still arise, and we are here to assist. Our services include replacing faulty hardware, rebuilding systems, and performing data migration and recovery. Additionally, we offer upgrades such as migrating from a hard drive to an SDD or increasing RAM memory to enhance system performance.
Virus and Spyware Advice
It's not a matter of 'if' but 'when' a business will face an attack such as a virus, spy/malware, or cyber-attack. While a solid backup and security policy can help prevent significant data loss, recovery may still require a lengthy process. We can provide guidance and support as needed, from system rebuilding to data recovery from infected systems to implementing additional protection measures.
Tailored Solutions for Your Business Needs, allowing You to Stay Focused
Allow us to function as your virtual IT department, delivering a dependable and professional service utilizing the necessary solutions.
